Contact Us
Have questions or feedback? We'd love to hear from you.
Get in Touch
Support
For technical support or account issues, please email us with your athlete ID and a description of the problem.
Feedback
We're always looking to improve. Share your thoughts, feature requests, or suggestions with us.
Response Time
We typically respond to emails within 24-48 hours during business days.
Frequently Asked Questions
How do I connect my Strava account?
After signing up, go to your Profile page and click "Connect to Strava". You'll be redirected to Strava to authorize the connection.
How is my data protected?
We take data security seriously. All data is encrypted in transit and at rest. Please see our Privacy Policy for more details.
Can I delete my account?
Yes, you can request account deletion by contacting us at jack@runawayendurance.com. All your data will be permanently deleted within 30 days.
Is there a mobile app?
Yes! Runaway Endurance is available for iOS. Download it from the App Store to access all features on your iPhone or iPad.